More FAQ
❓ Frequently Asked Questions (FAQ)
Q: Are the Labubu clothes handmade?
A: Yes! All outfits are handmade with love and care.
Each piece may have slight variations or imperfections due to the crafting process — this makes every item unique.
Q: What size do the clothes fit?
A: Our outfits are designed specifically for 15-17cm dolls.
They may not fit other characters or body types. If you're unsure, feel free to email us before placing your order.
Q: What is a blind box?
A: A blind box means the item you receive is randomly selected — it's part of the fun! You won't know the exact style or character until you open the package.
Q: Can I choose the character in a blind box?
A: Unfortunately, no. Blind boxes are pre-packed at random, and we do not open or sort them.
No exchanges or refunds are accepted based on preference.
Q: Do you accept returns or exchanges?
A: Because of the handmade and collectible nature of our products, all sales are final.
We do not offer returns or exchanges unless there is a major issue with your order. Please see our refund policy for more details.
Q: What if something is wrong with my order?
A: We're here to help!
If there’s a serious issue (such as receiving the wrong item or a damaged package), please contact us within 3 days of receiving your order at:
📩 Customer.Service@kingdom-collectives.com
Q: Do you take custom orders?
A: Yes.
Q: Do you ship internationally?
A: Yes, we offer international shipping. Please see our shipping policy for more details.
Let us know if you have more questions — we’re always happy to chat!
💌 Email: Info@Kingdom-Collectives.com
Feel Free to 📷 Tag us in your photos, and share your inspiration about how to dress up Labubu! 💗
IG: @Labubu_Kingdom
TikTok: @Labubu_Kingdom
Youtube: @Labubu_Kingdom